How do I book a tour?expand_more
Choose the tour, click "Book now" and fill in your details. You can also book on WhatsApp. We confirm by email and WhatsApp.
Do I have to pay in advance?expand_more
No. Payment is made at the time of service. When you book, we confirm whether you can pay in cash or by card.
Can I cancel or change the date?expand_more
Yes, at no cost up to 24 hours before the service. Message us on WhatsApp or by email.
Will you pick me up at my hotel?expand_more
Yes, tours include pickup at your hotel. The day before, we confirm the exact time on WhatsApp.
How much do children cost?expand_more
Message us on WhatsApp with the children's ages and the tour you're interested in, and we'll confirm the price.
What if it rains?expand_more
Many tours run in the rain. If the weather or the sea don't allow the tour to run safely, we reschedule it or adjust the route.
What should I bring to a tour?expand_more
It depends on the tour: usually a swimsuit, towel, sunscreen and cash for tips. Each tour shows its own list of what to bring.
Are tips included?expand_more
No. They are voluntary.
How does the airport transfer work?expand_more
You book with your date, time and flight number. Your driver waits for you in arrivals with a sign with your name and takes you straight to your hotel in a private vehicle.
What if my flight is delayed?expand_more
We track your flight's real time and the driver adjusts the pickup at no extra cost.
Is the transfer price per person?expand_more
No. It is per vehicle, depending on your hotel's zone. Tolls are included.
Do you do transfers from other airports or between hotels?expand_more
Yes. Trips from Santo Domingo airport (SDQ) or hotel to hotel are quoted on WhatsApp.
Do you speak English?expand_more
Yes, our drivers are bilingual and we assist you in Spanish and English.
What are your hours?expand_more
Every day from 6:00 a.m. to 8:00 p.m.
Can't find your answer?
Write to us